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This book cost $61.00 for a new book. I purchased a textbook for class on 3/28/09. I emailed the company to sent me the correct book but did not get a reply and I would like to send the book back and receive a new book. A marketing Strategy planning Approach-Perreault,McCarthy and Cannon,16th Edition ISBN: 978-0-07-352980-6. I payed for the first book with a credit card so, If at all possible please exchange the books for me and credit the remainder of the funds to my credit card.
The product itself is fine, however, the seller did not communicate with me well. I paid for expedited shipping and she shipped it at a lower, cheaper rate. The book did not arrive for my first week of classes, which was the entire point in me paying for the expedited shipping fees.When i tried to contact her about this issue, she did not respond.
Excellent, speedy delivery. At a APO address and still no issues. Will conduct business again in the future. Very satisfied with the product.
book came in good condition. wasn't packed too great, the cover was all scratched up.
I was pleased with the promptness of delivery and the excellent condition of the product. The condition matched the description that was online prior to the purchase. Thanks.
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